# nerkooo Pricing & Services Specification (pricing.md)

Machine-readable pricing tiers, service scopes, and commercial models for nerkooo digital agency.

## Overview

nerkooo delivers high-performance custom websites, e-commerce stores, mobile applications, web software, and conversational/voice AI systems. All projects are delivered under milestone contracts with 100% source code ownership, zero vendor lock-in, and full post-launch warranty.

- **Supported Currencies:** BAM (Bosnia and Herzegovina Convertible Mark), EUR (Euro), USD (US Dollar)
- **Target Regions:** Bosnia and Herzegovina, Europe (DACH & EU), North America (USA & Canada)
- **Fixed-Scope Pricing:** Transparent baseline pricing with itemized quotes for custom requirements.

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## 1. Core Services & Starting Rates

| Service | Starting Price (BAM) | Starting Price (EUR) | Starting Price (USD) | Delivery Timeline |
| :--- | :--- | :--- | :--- | :--- |
| **Moderna Web Stranica / Custom Website** | 1.000 KM | 500 € | $550 | 1–2 weeks |
| **Web Shop / E-Commerce Store** | 1.500 KM | 750 € | $820 | 2–4 weeks |
| **Mobilna Aplikacija (iOS & Android)** | 2.000 KM | 1.000 € | $1.100 | 3–6 weeks |
| **Prilagođeni Web Softver & Portali** | 2.000 KM | 1.000 € | $1.100 | 3–6 weeks |
| **AI Chatbot Asistent (RAG Knowledge Base)** | 2.000 KM | 1.000 € | $1.100 | 1–3 weeks |
| **AI Telefonski Asistent 24/7 (Voicebot)** | 5.000 KM | 2.500 € | $2.750 | 2–4 weeks |

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## 2. Detailed Service Deliverables

### Moderna Web Stranica (Custom Website)
- **Starting at:** 1.000 KM / 500 € / $550
- **Best for:** Small businesses, craft shops, law offices, medical practices, portfolios.
- **Includes:**
  - Up to 5–7 bespoke responsive pages built on Next.js 16 & Tailwind CSS
  - Sub-second page loads (95+ score on Google PageSpeed)
  - Full mobile & tablet responsiveness
  - Technical SEO, schema.org JSON-LD, sitemap & Google indexing
  - Lead contact forms, Google Maps, and direct WhatsApp / phone integration
  - 100% source code ownership and full handover

### Web Shop (E-Commerce Store)
- **Starting at:** 1.500 KM / 750 € / $820
- **Best for:** Retail and wholesale brands selling products online with zero middleman commissions.
- **Includes:**
  - Complete product catalog with categories, search, filtering, and variants
  - Credit card checkout (Stripe, Monri, Corvus) & cash-on-delivery
  - Intuitive backoffice for order status and stock management
  - Automated transactional emails and SMS order notifications
  - 0% platform sales commission — 100% of profit remains with the store owner

### Mobilna Aplikacija (iOS & Android)
- **Starting at:** 2.000 KM / 1.000 € / $1.100
- **Best for:** Startups, field workers, customer loyalty clubs, on-demand services.
- **Includes:**
  - Unified React Native / Expo codebase for both iOS and Android
  - Rich push notifications for direct engagement
  - Apple / Google Single Sign-On and biometrics (Face ID / Fingerprint)
  - Offline caching and seamless cloud synchronization
  - Full end-to-end guidance publishing on App Store & Google Play

### Prilagođeni Web Softver & Portali (Custom Software & SaaS)
- **Starting at:** 2.000 KM / 1.000 € / $1.100
- **Best for:** Workflow automation, customer portals, booking engines, internal ERP modules.
- **Includes:**
  - Full-stack web application with Next.js, Supabase, PostgreSQL / Node.js
  - Role-Based Access Control (RBAC: Admin, Staff, Client roles)
  - 1-click automated PDF generation (offers, contracts, invoices)
  - API integrations with existing accounting/ERP software
  - Automated backups and high-security standards

### AI Chatbot Asistent (RAG Knowledge Base)
- **Starting at:** 2.000 KM / 1.000 € / $1.100
- **Best for:** 24/7 customer support, lead qualification, immediate answers.
- **Includes:**
  - Zero-hallucination RAG pipeline trained strictly on private company documents
  - Seamless website widget, WhatsApp, and social channel integration
  - Multilingual support (Bosnian/Croatian/Serbian, English, German)
  - Human agent fallback when specialized assistance is required
  - Analytics dashboard with visitor queries and intent metrics

### AI Telefonski Asistent 24/7 (Voicebot)
- **Starting at:** 5.000 KM / 2.500 € / $2.750
- **Best for:** Dental clinics, restaurants, salons, dispatch centers, customer service lines.
- **Includes:**
  - Ultra-fast conversational voice response (<600ms latency)
  - Live calendar synchronization (Google Calendar, Cal.com) for real-time booking
  - Local telephone line provisioning (BA, DE, AT, CH, US, UK)
  - Unlimited concurrent incoming calls with zero busy tone
  - SMS confirmation sent to the caller upon call completion
  - Audio recording and searchable text transcripts of all conversations

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## 3. Commercial Terms & Engagement Models

- **Milestone Payments:** Standard projects require a 50% deposit to commence work and 50% upon final client sign-off and deployment.
- **Intellectual Property:** 100% of source code, designs, and assets belong to the client upon project settlement.
- **International Invoicing:** Direct SEPA bank transfer, international wire (IBAN/SWIFT), or credit card payment via Stripe.
- **Warranty:** Every project includes 14–30 days of post-launch warranty and bug fixes at zero extra cost.

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## 4. Machine Discovery Endpoints

- **Web Pricing UI:** `https://nerkooo.com/bs/pricing` & `https://nerkooo.com/en/pricing`
- **Pricing API Endpoint:** `GET /api/pricing`
- **OpenAPI Schema:** `GET /openapi.json`
- **AI Agent Index:** `GET /llms.txt`
- **Contact Inquiries:** `POST /api/contact`